Meet the Team

Jeff's automotive career began in 1986 as a pre-owned sales consultant.  He has fulfilled roles as a Financial Services Director and General Sales Manager for large Dealer Groups.  In early 2000, he transitioned to consulting and facilitating training programs for Toyota, Mercedes, Hyundai, Kia, Suzuki and other OEMs.  Jeff, Dwight and Shaun formed a training and consulting company in 2004, that was subsequently sold to the Gallup Organization in 2006.  Jeff became the City Center Manager for Gallup's Houston office.  He performed consulting and business development activities for Gallup.  His impressive client list included companies such as Waste Management, Walmart, Burlington Northern Sante Fe, Northrop Grumman, Acura, Microsoft, Toyota Financial Services and Mercedes-Benz Financial Services.  Although his career led him to provide consulting services across a variety of industries, he has always been dedicated to positively impacting the client experience at the dealership level. 

Dwight is a highly recognized Consultant, Facilitator and Trainer. His achievements in automotive sales earned consistent high marks for customer satisfaction. He consistently exceeded his goals which afforded him the opportunity to participate in dealership management at various levels.

Dwight has focused his efforts on improving Customer and Employee engagement. He has coached, facilitated and has been a subject matter expert on various initiatives. He has comfortable relationships throughout dealerships including Dealer Principals and all team members.

He has participated on multiple high-profile initiatives for various manufactures. This includes Lead Facilitator for the University of Toyota, Fixed Operations workshops, Toyota’s Scion launch, Mercedes Benz e-learning, Financial Services and Leasing courses. His experience also includes product introductions for Honda, Toyota and Acura. Dwight is also knowledgeable with electric and hybrid technology. Other clients include JD Power and Associates, Mercedes Benz, Volkswagen, Ford Blue Oval CSI program and Ryan CSI for Chrysler.

Dwight’s knowledge of Customer and Employee Engagement allows him to assist Executives and Managers in the key areas regarding People, Processes and Productivity. They appreciate his focus on today’s business environment and his consistent energy.

Dwight has attended the NADA General Manager Academy, Certified in Predictive Index, and Gallup Strengths Finder

As a Leader, Trainer, and Motivational Speaker, Shaun has spent the last 22 years owning and operating his own business, advising Fortune 500 Organizations on how to achieve World Class Performance through an Engaged World Class Team of People working together to deliver a World Class Experience and/or Product.

He has spoken to tens of thousands of people from different stages around the world including as a featured speaker at NYU’s Leadership Conference in New York City, at NADA’s (National Auto Dealer Association) National Convention in New Orleans, at LINE-X’s Global Conference in Savannah, as well as at Toyota’s World Convention in Tokyo, just to name a few.

Shaun is also Certified in Gallup’s Strengths Theory and StrengthsFinder Instrument, designed to help people identify, understand, and positively apply their Signature Themes of Talent, as well as their Q12 and CE11 Instruments which are designed to measure both Associate as well as Client Engagement.

In addition to being an Evolve Team Member, Shaun operates Life Giving Resources - a specialty healthcare organization that assists in organ transplants for critical patients.

Shaun was raised in the rural and majestic mountains of western Montana where he learned the value and reward of hard work and discipline. Shaun is an Eagle Scout, he attended Brigham Young University, and is fluent in Spanish after having served a two-year mission in Argentina for his Church (The Church of Jesus Christ of Latter-Day Saints) at the age of 19. Today Shaun resides in Utah with his Beautiful Wife Melissa, and their three Wonderful Children, Jordan, Tyson, and Payton… All boys.